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Coronavirus (COVID-19)

USG COVID-19 Campus FAQs for Students

Section updated: April 1, 2020


Clayton State Athletics Is following the decision of the NCAA to cancel all of the organization's winter and spring championships at all levels in response to the spread of the coronavirus.

This also includes the NCAA Division II Women's Basketball Southeast Regional, for which Clayton State’s women’s basketball team would have participated in, as well as the NCAA Division I Men's and Women's Basketball Championships.

No decision has yet been made on how this will affect spring season for men’s and women’s basketball.

Community Standards

As we adjust to online remote instruction due to the COVID-19, the Office of Community Standards has make the following changes to the Student Code of Conduct Disciplinary Procedures. Effective immediately, Student Code of Conduct Violations that do NOT involve university or housing suspension or expulsion will have the following adjudication options:

  • Instructor (Academic Misconduct Violations)
  • Conduct Officer
  • Hearing Officer

Cases that involve university suspension or expulsion will continue to follow the process as outlined in the student handbook.

All student conduct meetings and hearings will be held virtually via Microsoft Teams or via telephone.

For questions regarding the process or any changes, please email

Counseling and Psychological Services

Emotional Wellness and Covid-19

Clayton State University Counseling and Psychological Services is now offering counseling to students online. Call (678) 466-5406 to request an appointment with a counselor.

We’re all likely experiencing some emotional discomfort given the spread of Covid-19 and the disruption to our lives.  Grief at losing out on experiences, frustration, uncertainty—all are normal reactions at this time.  The situation is new and unpredictable!  And Clayton State University’s precautionary change to remote learning represents a major change for us all.  So how do we stay emotionally well during these times, when we’re separated from friends and our college “home”?

Know that the College is committed to you: you’re the reason we exist!  So we’re working very hard to plan carefully and ensure your studies, growth, and campus connections continue.

Be careful of Covid-19 overload.  Limit the time you spend taking in Covid-19 news.  It’s coming at us from all directions and this can be downright overwhelming.  Turn off/stop reading the news.  Maybe check in once a day.

Be careful of Covid-19 misinformation.  Rumors abound about what’s open, what’s not, what’s closing, and so on.  Check out rumors for yourself by going to reputable sources.  Check out state and local government sites for up to date information about closings.  Visit the World Health Organization or the Centers for Disease Control and Prevention for correct information about the virus.

Our emotions reside in our bodies, so take good care of yours! 

  • Maintain a regular sleep schedule—try to go to sleep and wake up at roughly the same time.
  • Work towards maintaining good nutrition and regular meals.
  • Limit alcohol intake.
  • Limit caffeine intake.
  • Get some exercise!
  • Spend some time outside, in nature, especially.
  • Practice deep breathing, relaxation, yoga, Qigong.  Not sure how to do these?  YouTube!!
  • Try taking up an activity that requires use of your body and mind, which can give you an emotional break: knitting, art, playing an instrument, etc.

Social connection is really good for us too!  Maintain social distance, of course, but stay in touch with friends.  You might even try the old-fashioned art of letter writing!

Maintain a schedule, just as you would if at school.  Meals, classes, study time, relaxation time.  Having a schedule helps us contain emotions and feel a sense of control. 

Consider keeping a journal about what this experience is like for you.  But be sure to end your daily entry with 3 good things about the day, however small, to help keep your spirits up.

Maintain perspective.  While this is a HUGE event for all of us, remind yourself of what’s good in your life and what’s important: health, friends, being able to continue towards your degree, religion, and spirituality.

Spend time with your four-legged friends.  Some snuggle time with your pets can make a tough day a lot easier.

Take the focus off of yourself: do something kind for someone else.  If you can’t visit in person, call! 

Consider making use on one of the many mental health apps that are available for free and for pay.  You might find this link helpful in finding something that speaks to you.

Here are some additional wellness-related apps. 


Android Market Apple/iTunes
Music and Sounds
Meditation, Breathing and Yoga

If you feel you need more assistance in the form of counseling, read on
Counseling and Psychological Services will continue to provide counseling services to students by telephone or online.  To schedule a time for a brief phone/online “meeting,” please call 678-466-5406.  Since counselors are teleworking, please understand that there may be a brief delay before you receive a call back.  Also, remember that confidentiality on cell phones cannot be assured. 

If you’re experiencing a mental health crisis…

  • Call 911 or go to your local hospital emergency department 
  • Call the Georgia Crisis and Access Line at 1-800-715-4225
  • Use the Suicide Prevention Lifeline at 1-800-273-TALK (8255)
  • Use the crisis text line:  741741
  • If you are currently on campus and have an after-hours crisis, call Public Safety at 678-466-4050 and ask to speak to the counselor on call.  Please note that it can take up to an hour to hear back from the counselor.

Finally, know that we, like you, are monitoring the situation and will adapt to changing circumstances.
Stay well, safe, and healthy!

Counseling and Psychological Services

Dining Services

Beginning Monday, March 23, Dining Services will provide a limited menu for breakfast, lunch and dinner each day. Menu selections FOR THE FOLLOWING WEEK should be submitted through the Qualtrics form (link provided each week) each Saturday by 5 p.m.

Residents: Dining Services will deliver a full day’s food order Monday through Friday by 10:30 a.m.This delivery will include that day’s lunch and dinner, as well as the following day’s breakfast. Saturday and Sunday’s meals will be delivered on Friday. Meals will be delivered to the front office at Laker Village and students will be allowed to pick them up from that location. Please pick up your meals between 10:30 am and 2:00 pm Monday - Friday. A staff member will retrieve your meals from cold storage. If you are unable to pick up your meals on Friday by 2 p.m., please contact the Housing staff member on duty in order to make arrangements for someone to pick up your food on your behalf. You will be unable to retrieve your meals Saturday or Sunday.

Employees: Menu selections for the following week should be submitted through the Qualtrics form provided each week. Employees will also pick up their meals from Laker Village between 10:30 a.m. and 2 p.m. each day. You will pick up an entire day’s worth of food at one time.

A meal swipe will be deducted from your meal plan for each meal ordered.

If you need to purchase a meal plan, please contact

If you need assistance with food insecurity issues, please contact

Enrollment Management and Student Success

Beginning Monday, March 16 and through March 29 we will be offering our services through phone, email, and other electronic methods.

Please know that we will continue to process financial aid, admission’s decisions, academic advising, tutoring, graduation applications and the other operations associated with each department. If you have any questions during this time or need to interact with a department please email or call the respective department as listed below.

Department Phone Email
Academic Outreach    
Dual Enrollment – Main Campus (678) 466-4091
Dual Enrollment – Fayette Site (678) 466-5011
Dual Enrollment – Henry Site (678) 466-4633
Center for Advising and Retention (678) 466-4081
Center for Academic Success (678) 466-4070
Graduate Enrollment Services (678) 466-4110
Financial Aid Office (678) 466-4185
Recruitment and Admissions (678)466-4115
Registrar Office (678)466-4145
Testing Center (678)466-4495

LakerCard Center

The LakerCard Center will close to the public at 2 p.m. on March 20 and remain closed until further notice. Please email for any card office related need. A staff member will be monitoring the email Monday through Friday from 8 a.m. to 5 p.m.

Library Resources

The university library building is closed. Library services and resources are available online via our website and D2L. Research assistance is provided via chat, phone, IM and text. Anyone requesting e-resources such as articles via InterLibrary Loan will receive them by email. Book sharing services (Interlibrary Loan and GIL Express) are discontinued until campus returns to normal hours. Links to subject guides and videos on how to search library tools to find information are also online.

Loch Shop

The Loch Shop will remain closed until further notice. Loch Shop employees will be in the office Monday through Friday from 9 a.m. to 3 p.m. to answer phone calls, respond to emails, ship packages and prepare for summer semester. The Loch Shop will continue to offer free shipping for online purchases during the store’s closure. Spring book rentals are due May 11. Students will be offered a free UPS shipping label in their book rental return reminder email.

University Housing

Residence halls will be closed, with minimal exceptions for students unable to return home, or who cannot find housing elsewhere. Students will receive specific instructions from campus leaders regarding when they will be allowed to return to campus to retrieve their belongings from residence halls. Students must follow those instructions. For those students who are unable to depart campus, we will make every effort to accommodate these students.

In follow-up to Dr. Hynes' email regarding the college's permanent move to online course work for the remainder of the semester, Laker Hall and Village will be closing for the remainder of the semester. University Housing and Residence Life has crafted an efficient and orderly plan to move all residential students out of the halls.

University Housing and Residence Life requests you only come to campus at your specific move-out date and scheduled time. With guidance from the University System of Georgia, the University is working on a plan to provide prorated housing and meal plan refunds. Your refund cannot be processed until you have completely moved out of university housing.

We appreciate your understanding and patience as University Housing and Residence Life does our best to provide a smooth move out to our entire residential student population. If you have any questions regarding move out, please contact us at for the most swift response.


Vending machines at the following locations will continue to be replenished:

  • Library
  • Edgewater Hall
  • Facilities
  • Arbor Hall
  • Magnolia Hall

Writers' Studio

In effort to serve you better, we have expanded our online writing consultation services to include both email and online chat consultations. You can schedule consultations on SSC Navigate. For questions or for help with scheduling, please connect with our Front Desk Assistants  on Microsoft Teams.

Online Chat Consultations  

The Writers’ Studio offers online writing consultations through Microsoft Teams:

  • Online consultations are one-on-one, 60-minute sessions, the same length as in-person sessions. 
  • Students upload their paper to the session and review their work together with a writing consultant on Microsoft Word Online.
  • Online chat consultations are available throughout the week and weekend. 
  • A laptop or tablet with working sound is required. 
  • Drop-in and appointments are welcome.
  • Instructions on scheduling online chat consultations on SSC Navigate can be found on the Studio’s website.

Email Consultations

The Writers’ Studio also helps offers email consultations through students’ CSU email account:

  • Email consultations provide students with a feedback letter addressing major elements of a student’s paper.
  • Email consultations provide students with an overview video summarizing the feedback.
  • Feedback is received within 24-48 hours of the scheduled appointment time.
  • Email consultations are available throughout the week and weekend.
  • Email consultations are appointments only.
  • Instructions on scheduling email consultations on SSC Navigate can be found on the Studio’s website.

Our consultants are ready—come, write away!

The Writers’ Studio

Keep Americans Connected Pledge

On Friday, March 13, Federal Communications Commission Chairman Ajit Pai emphasized the importance of keeping Americans connected as the country experiences serious disruptions caused by the coronavirus outbreak. In order to ensure that Americans do not lose their broadband or telephone connectivity as a result of these exceptional circumstances, he specifically asked broadband and telephone service providers to take the Keep Americans Connected Pledge.