Refunds

Refund Policy

Regulations of the Board of Regents of the University System of Georgia provide for tuition and mandatory fee refunds when formal withdrawal from the institution is approved within a designated period following registration.

The refund percentage that a student receives is a calculation of the time remaining in the semester up through 60% of the semester. Once 60% of the semester has expired, there is no refund for a withdrawal from the institution. A refund of all semester tuition and other mandatory fees is made in the event of death of a student any time during an academic semester. (BR Minutes, 1979-80, p. 61; 1986-87. pp.24-25; 1995, 6. 246).

Refund Preference Selection

Clayton State University delivers your refund with Bank Mobile, a technology solution, powered by BMTX, Inc. If your student account shows a credit balance, you may be entitled to receive a refund. A refund preference must be selected with Bank Mobile Disbursements. Please ensure you select a refund preference.

Refund Preference Video

Review the Clayton State/BankMobile contract

Schedule

Refunds are processed 14 days after financial aid disbursements post or when any additional payments posts to your student account that creates an over-payment, shown as a credit balance, on your account. All students are not awarded financial aid or have credits post at the same time; so refunds are processed throughout the semester based on the 14th day rule. This is a federal requirement by the Department of Education. Refund processing excludes accounts that have withdrawal activity or enrollment changes, like no shows. All refunds are delivered with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Please ensure you select a refund preference.

Refund Video

Fall 2024 Refund Schedule

Bank Mobile Disbursements FAQs

FAQ Video